Lobby presence that says: this building is run well.
Concierge-grade lobby officers, badge-integrated access control, and after-hours patrols designed for Class A office assets and trophy properties.
Make the lobby your leasing advantage.
Request a concierge security program tailored to your building's brand.
The risks unique to office buildings.
Tailgating & badge sharing
The most common breach vector in office towers — and the hardest to police without dedicated lobby presence.
After-hours access risk
Cleaning crews, late workers, and vendor access blur authorization without verification.
Tenant tour pressure
Lobby first impressions sell vacant suites — or kill the deal.
Active threat preparedness
Workplace violence and suspicious package protocols must be drilled, not improvised.
A program engineered for office buildings.
Concierge lobby operations
Visitor management, tenant greeting, package logistics, and access verification with hospitality posture.
After-hours access control
Badge audit, vendor verification, and floor-by-floor rounds during off-hours.
Loading dock & freight management
Dock scheduling, vendor verification, and freight elevator supervision.
Active threat & emergency drills
Annual tenant drills, evacuation rehearsal, and severe weather response coordination.
Executive floor escalation protocols
C-suite arrival/departure protocols and discreet visitor verification.
What changes after we deploy.
Tenant retention
Lobby experience consistently ranks in tenant satisfaction surveys as a top three renewal factor.
Leasing velocity
Properties with professional lobby presence close tours faster — brokers prefer to show them.
Insurance premium positioning
Documented after-hours patrols and emergency drills support better carrier terms.
Operational visibility
Daily activity reports give building engineering and PM teams a single source of truth.
Lobby presence is leasing strategy.
Concierge security teams that make tenants want to stay.
Why building owners & facility managers choose us.
- Concierge-trained officers fluent in Class A tenant expectations
- Integration with Kastle, Datawatch, Genetec, and major access platforms
- BOMA / IREM-friendly reporting and CAM budget alignment
- Workplace violence prevention training certified to ASIS standards
Included in every contract.
- Access control
- Visitor management
- Concierge security
- CCTV monitoring
- Patrol tracking
- Incident reporting
- Emergency response
- Mobile patrol
From inquiry to deployment.
- Step 01
Discovery call
A 20-minute consult to map risk profile, coverage windows, and operational constraints.
- Step 02
On-site assessment
A licensed supervisor walks the property, scores vulnerabilities, and photographs critical posts.
- Step 03
Custom security plan
Documented post orders, escalation tree, KPI targets, and officer profile delivered for sign-off.
- Step 04
Deployment
Vetted, uniformed officers deploy with embedded supervision and 24/7 dispatch overlay from day one.
- Step 05
Reporting & review
Live DARs, incident reports with media, and quarterly executive reviews against agreed KPIs.
"Brokers started commenting on our lobby team after the switch. We've signed two large tenants who specifically referenced the security experience."
Make the lobby your leasing advantage.
Request a concierge security program tailored to your building's brand.
Frequently asked questions.
Do you integrate with our access control system?+
Yes — Kastle, Datawatch, Genetec, Lenel, Brivo, and most major platforms via badge or mobile credential workflows.
Can officers handle visitor management software?+
Yes — officers are trained on Envoy, Sine, Honeywell Pro-Watch, and similar platforms.
What's the typical lobby officer profile?+
Hospitality-trained, business attire or professional uniform per your brand standard, multilingual where needed.
How do you handle after-hours vendor access?+
Pre-authorization lists with badge verification, escort to suite where required, and timestamped log of entry/exit.
Are emergency drills included?+
Yes — annual evacuation, shelter-in-place, and active threat tabletop exercises are included with full-service contracts.
Do you provide loading dock supervision?+
Yes — dock scheduling, freight verification, and vendor intake are common add-ons.
What about executive protection coordination?+
We coordinate with tenant EP teams on principal arrival/departure and discreet visitor handling.
How do you support tenant tours?+
Lobby officers are briefed on tour schedules and trained to support broker showings as part of the tenant experience.
Lobby presence is leasing strategy.
Concierge security teams that make tenants want to stay.